Support Center

Frequently Asked Questions

Everything you need to know about IPTVArabia IPTV service

1Getting Started

What is IPTV?

IPTV (Internet Protocol Television) delivers TV channels over the internet instead of cable or satellite. With our service, you get access to 48,000+ live channels and 195,000+ movies/shows on any device with an internet connection.

How do I get started?

Choose a plan, contact us on WhatsApp, and we'll send your login credentials within minutes. If you order a TV box, it comes pre-configured - just plug and play.

Do you offer a free trial?

We offer a 24-hour test account for $2. This lets you verify quality before committing. The $2 is deducted from your subscription if you purchase within 24 hours.

2Devices & Compatibility

What devices can I use?

Almost any device with internet: Smart TVs (Samsung, LG, Sony, TCL), Android TV boxes, Amazon Firestick, phones (iOS/Android), tablets, computers, and more.

Can I use it on multiple devices?

Each subscription allows 1-4 simultaneous connections depending on your plan. The 6-month plan includes 2 connections, 12-month includes 4 connections.

Do I need a special box?

No! You can use our service on any device. However, an Android TV box provides the best experience on your TV. Check our TV Boxes page for recommended options.

3Content & Quality

What channels are included?

48,000+ channels from every country: USA, UK, Europe, MENA, Asia, Africa. Sports, movies, news, kids, documentaries, music, and more. If it's on TV, we probably have it.

What quality can I expect?

Up to 4K Ultra HD for supported channels. Most content is HD (1080p). Quality depends on your internet speed - we recommend 10+ Mbps for 4K, 5+ Mbps for HD.

Do you have movies and series?

Yes! 195,000+ VOD (Video On Demand) titles including the latest movies and TV series. Updated daily with new releases.

Is there a TV guide?

Yes, we provide an EPG (Electronic Program Guide) for most channels. You can see what's playing now and what's coming up.

4Payments & Billing

What payment methods do you accept?

Crypto (USDT, USDC, BTC, ETH), PayPal, Wise, bank transfer, and more. We're flexible - just ask if you have a preference.

Is it a subscription or one-time payment?

One-time payment for the duration you choose. No automatic renewals, no hidden fees. When your time is up, you can renew if you want.

Do you offer refunds?

We offer a 24-hour test account for $2 so you can verify quality first. Due to the nature of digital services, we don't offer refunds after delivery, but we'll work with you to resolve any issues.

5Technical Support

What if something doesn't work?

Contact us on WhatsApp or Telegram. We provide setup support and troubleshooting. Most issues are resolved within minutes.

Is VPN required?

No, our service works without VPN in most countries. If you experience issues, we can recommend VPN options.

What internet speed do I need?

Minimum 5 Mbps for HD, 10+ Mbps for 4K. Stable connection recommended. WiFi or Ethernet both work.

6Reseller Program

Can I become a reseller?

Yes! We offer reseller packages starting at $190 for 100 credits. Each credit = 1 month subscription. You set your own prices and keep the profit.

What do resellers get?

Your own reseller panel to create and manage customer accounts, 24/7 support, and marketing materials. Credits never expire.

How much can I earn?

That depends on your effort. Resellers typically sell subscriptions for $15-25/month while paying us $1.70/month. That's 87-93% profit margin.

Need More Help?

Can't find the answer you're looking for? Our support team is available 24/7 to help you with any questions about IPTV setup, device compatibility, channel availability, or billing.

Contact us on WhatsApp for the fastest response (typically under 5 minutes), or reach out via Telegram or Email.