Privacy Policy

Last updated: February 2025

1. Information We Collect

IPTVArabia collects minimal information necessary to provide our services:

  • Email address (for account communication)
  • Payment information (processed securely by third-party providers)
  • Usage data for service improvement

2. How We Use Your Information

We use your information solely for:

  • Providing and maintaining our service
  • Processing payments
  • Customer support communication
  • Sending important service updates

3. Data Security

We implement industry-standard security measures including 256-bit encryption to protect your data. We do not store payment card details on our servers.

4. No Data Selling

IPTVArabia does NOT sell, rent, or share your personal information with third parties for marketing purposes.

5. Cookies

We use minimal cookies for essential site functionality. We do not use tracking cookies or analytics that identify individual users.

6. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right to Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: You can limit how we use your data
  • Right to Data Portability: You can request your data in a machine-readable format
  • Right to Object: You can object to processing for marketing purposes

To exercise any of these rights, contact us at support@iptvarabia.live

7. Data Retention

We retain your personal data only as long as necessary to provide our services. When you request account deletion, we will remove all your data within 30 days.

8. Refund Policy

We offer a 100% money-back guarantee for the first 24 hours after purchase. If you're not satisfied with our service, contact us within 24 hours for a full refund.

  • Refunds requested after 24 hours are not guaranteed
  • Refunds are processed within 5-10 business days
  • Technical issues may qualify for extended refund consideration
  • Multiple refund requests may result in account suspension

9. Third-Party Services

We use trusted third-party payment processors. We do not store your payment information. Our payment partners include:

  • Chain2Pay (cryptocurrency payments)
  • Other secure payment processors

10. Contact

For privacy questions or to exercise your rights, contact us at support@iptvarabia.live

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